1Connect
Secure OAuth connection discovers the objects, fields, users, and access model you want covered for continuity. You choose what objects/workflows are covered for continuity.
Join Early AccessProtect your Salesforce investment.
A hot-swap continuity workspace for Salesforce — keep selling and supporting during downtime, then sync changes back automatically.
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2.5-minute walkthrough: the OneTouch CRM experience during downtime
Salesforce downtime stalls revenue — even when it’s not a full outage.
See how it works →Salesforce downtime isn’t always a headline-making incident. Sometimes it’s a bad deployment, an auth/login disruption, a regional degradation, or a connectivity policy change.
When Salesforce is unreliable, Sales, Service, and RevOps lose the ability to execute the work that keeps pipeline moving and customers supported.
Every hour of disruption creates backlog, delays follow-ups, breaks reporting accuracy—and risks pipeline slippage.
- Sales teams can’t update deals, log calls, or advance pipeline stages.
- Service teams can’t access cases, customer history, or meet SLAs.
- RevOps loses visibility when forecasts, dashboards, and workflows freeze.
- Leadership loses confidence when the system of record becomes unavailable.
Downtime doesn’t just pause productivity — it adds backlog, creates reporting gaps, and forces teams into spreadsheets and Slack messages.
Disruption creates revenue leakage: stalled follow-ups, delayed quotes, missed renewals, and reporting blind spots.”
Revenue teams need a continuity workspace that works during downtime and syncs back when Salesforce is available again.
A Continuity Workspace for Salesforce Downtime
Salesforce stays the system of record. OneTouch keeps teams productive when Salesforce is unavailable.
OneTouch is a Salesforce continuity workspace that keeps Sales, Service, and RevOps teams operational during downtime.
We do this by mirroring your Salesforce CRM experience into a hot-swap continuity workspace that runs on infrastructure separate from Salesforce — with options to keep data synced so your workspace is ready when you need it.
OneTouch is designed to complement Salesforce (your system of record), not compete with it.
During downtime, teams keep working in OneTouch. When Salesforce returns, queued changes can be reconciled and synced back so your system of record stays intact.
Not a migration. Not just a backup. Continuity you can operate.
Here’s what teams can keep doing during downtime:
- View Accounts, Contacts, Leads, Opportunities, Cases, and Tasks
- Update records and key fields
- Log calls and activities
- Maintain pipeline & case flow
- Queue changes safely for sync back
Want to see the end-to-end continuity flow for your org? Join early access.
How OneTouch Keeps Salesforce Working
2Mirror
OneTouch generates a continuity workspace that mirrors the navigation and record experience your teams already know.
3Sync
Choose sync options to keep the workspace current. During downtime, changes are queued safely.
4Sync Back
When Salesforce is available again, OneTouch syncs queued changes back so your system of record stays intact.
Early Access
Get Early Access
Drop your work email and we’ll follow up to schedule a quick CRM continuity readiness check and share pilot details.
Want to see it live? Contact us.