Architecture & Trust

Enterprise continuity begins with resilient architecture

OneTouch mirrors your Salesforce configuration inside a hardened, isolated Postgres environment. Each org receives isolated infrastructure, encrypted traffic, continuous monitoring, and enterprise-grade availability.

How it works in 30 seconds

  • Mirror: your metadata and CRM experience into OneTouch
  • Operate: keep revenue + service workflows usable during downtime
  • Sync back: reconcile queued changes when Salesforce recovers
Core Pillars

What makes OneTouch continuity-ready

Built on Postgres + Supabase

Hosted on high-resiliency cloud regions

Multi-org isolation

Secure org-specific encryption keys

Vercel-powered global access

Continuous monitoring

Designed for failover and redundancy

Your Salesforce org deserves the same continuity you expect from your infrastructure.

Continuity ≠ Resilience

Continuity vs. infrastructure resilience

Technologies like Hyperforce improve infrastructure distribution and data residency — but they don’t provide a usable CRM workspace when Salesforce is degraded or unavailable.

OneTouch is designed for operational continuity: keeping teams working during downtime, then syncing back when Salesforce returns.

At a glance:

  • Backups: Recover data later, but no live workspace during downtime.
  • Infrastructure resiliency: Helps the platform recover — but teams can still be blocked while it’s down.
  • OneTouch: Mirrors workflows so sales/service teams can keep operating and sync changes back.
Security & Compliance

Built for operational trust

Continuity can’t come at the expense of trust. OneTouch mirrors your security posture and keeps data residency under your control.

  • Fully isolated Supabase projects per org
  • Built on infrastructure that supports SOC 2 Type II / HIPAA-eligible / GDPR-ready deployments (depending on the tier and customer configuration).
  • Database-level RLS matching Salesforce’s OWD model
  • Encryption at rest & in transit
  • No cross-tenant data mixing
  • Option for customer-owned Supabase projects (high-security tier)
  • Support for organization-level data residency

Want to review your continuity posture?

We’ll walk through your Salesforce footprint, downtime risk, and what a mirrored continuity workspace would look like for your org.